This privacy policy explains how Fortech Group (“we”, “us”, “our”) collects, uses and protects your personal data when you use our website or contact us for services.

1. Who We Are

Fortech Group is a fire and security services company based in London. Our registered address is 86-90 Paul Street, London, EC2A 4NE. You can contact us at info@fortech.uk.com or 0207 060 3875.

2. What Data We Collect

When you fill in our contact form or call us, we may collect:

Your name
Email address
Phone number
The content of any message you send us
Your property address (if you arrange a site survey)

We do not collect sensitive personal data and we do not use cookies for tracking or advertising purposes.

3. How We Use Your Data

We use your personal data to:

Respond to your enquiry and provide a quote
Arrange and carry out site surveys and installations
Send service reminders if you have a maintenance contract with us
Maintain records of work carried out

We will not use your data for marketing without your explicit consent, and we will never sell your data to third parties.

4. Legal Basis for Processing

We process your data under the following lawful bases (UK GDPR Article 6):

Contract — to fulfil a service you have requested
Legitimate interests — to respond to enquiries and maintain business records
Consent — where you have explicitly agreed to receive communications

5. Data Retention

We retain customer records for up to 7 years to comply with financial and legal obligations. Enquiry data where no contract results is deleted after 12 months.

6. Your Rights

Under UK GDPR you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to processing or request restriction
Withdraw consent at any time
Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, contact us at info@fortech.uk.com.

7. Third Parties

Our contact form uses Formspree (formspree.io) to process and forward your enquiry to us. Formspree processes data in accordance with their own privacy policy and GDPR obligations. We do not share your data with any other third parties.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

Last updated: April 2026

Privacy Policy